1. Introduction
TrailTap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our water refill point mapping service.
2. Information We Collect
2.1 Information You Provide
- Water refill point submissions (location, description, access type)
- Contact form submissions (name, email, message)
2.2 Automatically Collected Information
- Browser type and version
- Device information
- IP address (anonymized)
- Usage patterns and preferences
3. How We Use Your Information
- To provide and maintain our mapping service
- To display user-contributed water refill points
- To respond to your inquiries and support requests
- To improve our service and user experience
- To comply with legal obligations
4. Data Storage and Security
We use industry-standard security measures to protect your data. Your information is stored securely using encrypted databases and secure hosting services.
We retain your data only as long as necessary to provide our services or as required by law.
5. Cookies and Local Storage
We use minimal cookies and local storage to enhance your experience:
- Essential cookies: Required for basic site functionality
- Local storage: To remember your filter preferences and submitted points
- Analytics: To understand how our service is used (anonymized data only)
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Third-Party Services
We use the following third-party services:
- OpenStreetMap: For map data and tiles
- Overpass API: For water point data collection
- Hosting services: For secure data storage and site hosting
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Data portability
- Object to processing
To exercise these rights, please contact us using the information below.
8. Data Sharing
We do not sell, trade, or share your personal information with third parties except:
- When required by law
- To protect our rights or safety
- With your explicit consent
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@trailtap.co.uk
Contact Form: trailtap.co.uk/contact